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Wellness at our partner hotel, Alpen Resort & SPA

Warmth, Water, and Alpine Tranquility

Enjoy pure relaxation in the wellness area of the Alpen Resort & Spa. As our guest, you have access to our partner hotel’s first-class wellness area, which features a pool, jacuzzi, sauna, and steam room.

Logo of the Alpen Resort & Spa Zermatt
A couple in the steamy outdoor hot tub at the Alpen Resort & Spa in winter
Dumbbell on a wooden floor in front of a brick wall at Kraftwerk Fitness

Fitness

Fitness right next to the hotel

At Kraftwerk Fitness, a modern workout experience awaits you in a space spanning over 350 m². High-quality cardio and strength training equipment provides the ideal conditions for every fitness level. Thanks to direct access from the hotel, you can easily reach the fitness center from the Hotel Phoenix. Use of the center is free for hotel guests and is the perfect way to stay active even while on vacation.

Wellness

Wellness Alpen Resort & Spa

The spacious wellness area at the Alpen Resort & Spa, covering over 1,000 m², invites you to unwind and relax. Enjoy the pool, hot tub, sauna, and steam room in a relaxing atmosphere. As a guest of the Hotel Phoenix, you can use the entire wellness area free of charge and enjoy moments of relaxation after an active day in the mountains.

A couple relaxes in the sauna at the Alpen Resort & Spa
Indoor pool at the Alpen Resort & Spa
Guests in bathrobes in the relaxation room at the Alpen Resort & Spa
Hot tub at the Alpen Resort & Spa

Frequently Asked Questions

We've summarized the most important information about your stay here.
If you have any questions, please feel free to contact us.

At what age can children use the spa?

Guests of all ages are welcome to use the pool area, including the children's pool. Saunas and relaxation areas are open to guests 14 years of age and older.

Does the Hotel Phoenix Zermatt have a spa?

As a guest of the Hotel Phoenix, you’ll enjoy free access to the Alpen Resort & Spa’s spa and wellness area, which spans over 1,000 m² and is just a five-minute walk away. Look forward to pools, saunas, relaxation areas, and a wide range of wellness treatments—the perfect place to unwind after a day in Zermatt.

Is the spa area included in the room rate?

Yes, access to the spa and wellness area at the Alpen Resort & Spa is included in the room rate for guests of the Hotel Phoenix.

Are bathrobes and bath towels included?

Yes, during your stay, we will provide you with bathrobes and bath towels for the spa area free of charge. You can conveniently pick them up at the front desk of the Alpen Resort & Spa.

Can I book massages and spa treatments?

Yes, at the Alpen Resort & Spa, you can choose from a variety of massages and beauty treatments. You can find the current selection of massages and treatments here. The spa team will also be happy to advise you personally on choosing the right treatment.