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Give Zermatt as a gift

A few days at the Hotel Phoenix, an evening at one of our restaurants, or some downtime at the spa—give the gift of moments that last.

A couple standing by the open balcony door of a room overlooking the Matterhorn

Frequently Asked Questions

We've summarized the most important information about your stay here.
If you have any questions, please feel free to contact us.

Do the rooms offer options for people with allergies?

Yes—we’re happy to provide hypoallergenic bedding and pillows. In addition, our rooms have hardwood floors instead of carpet. It’s best to let us know your preferences when you make your reservation.

Is there luggage storage available before check-in or after check-out?

Of course. We’ll gladly store your luggage for free before check-in and after check-out—just stop by the front desk.

Is there a ski and bike storage room?

Yes, the hotel has a ski and bike storage room available for your use.

Is there a gym?

Yes, as a guest of the Hotel Phoenix, you can work out for free at Kraftwerk Fitness, located right next to the hotel.

Is there free Wi-Fi at the Hotel Phoenix?

Yes, free Wi-Fi is available throughout the Phoenix Hotel.