Getting Here
Getting to Zermatt
Zermatt is car-free. For private vehicles, access ends in Täsch, about five kilometers before the village—the road to Zermatt remains closed. Whether you’re traveling by train or by car, we’re happy to help you plan your trip.
Car
Traveling by car
You can drive your own car to Täsch—from there, it’s about five kilometers to Zermatt. In Täsch, stay on the main road until you see the golden locomotive on your left. That’s where you’ll find the Parking Schaller garage, with over 160 spaces, and in front of it, four charging stations with hyper-chargers up to 400 kW.
As our guest, you’ll receive a 25% discount. A taxi shuttle will take you from the parking garage to Zermatt.
Train
Traveling by train
There are daily train connections from all nearby airports to the Zermatt terminal between 6:00 a.m. and around midnight. We’ll be happy to pick you up from the train station between 7:00 a.m. and 9:00 p.m. with our shuttle—just give us a call.
You can find train schedules on the Swiss Federal Railways website.
Traveling Comfortably Through Zermatt
Arriving Made Easy
To ensure a stress-free arrival and departure, we offer a free shuttle from the Zermatt train station or taxi stand to the Hotel Phoenix. Please arrange your transfer in advance so that we can pick you up on time.
Frequently Asked Questions
We've summarized the most important information about your stay here.
If you have any questions, please feel free to contact us.
Yes, our shuttle service from the Zermatt train station to the Hotel Phoenix Zermatt is free for our hotel guests and available daily from 7:00 a.m. to 9:00 p.m. Please contact our front desk before your arrival so we can arrange the transfer for you.
The Hotel Phoenix is located just a 7- to 8-minute walk from the Zermatt train station and can be easily reached on foot or via our free shuttle service.
From the Zermatt train station, you can reach the Hotel Phoenix in just 7–8 minutes on foot. Exit the station and turn left, then follow the main street to the Denner supermarket. Before you reach it, turn right onto Untere Mattenstrasse. Cross the intersection and the bridge, then walk up Sunneggastrasse. The first street on your left is Untere Wiestistrasse. You’ll be able to see the hotel from there. You’re also welcome to take the e-bus (green line) from the stop in front of the Zermatt train station to the Wiestibrücke stop. Alternatively, we’d be happy to pick you up between 7:00 a.m. and 9:00 p.m. with our free shuttle service. If you’re traveling by car, we recommend Parking Schaller in Täsch, which offers special rates. From there, you can easily reach Zermatt by train or via our taxi service (for a fee).
The Hotel Phoenix is just a 4-minute walk from the Sunnegga cable car and a 2-minute walk from the ski bus stop. The ski bus will take you conveniently to the valley station of the Matterhorn Glacier Express. You can reach the Gornergrat cable car in about 8 minutes on foot or by ski bus.
Since Zermatt is car-free, we recommend the Schaller parking lot in Täsch. As our guest, you’ll enjoy a special rate on parking fees. From Täsch, you can easily reach Zermatt by train or using our taxi service.
Book your unforgettable Zermatt experience now
One room, many moments of pleasure, and time to relax.
Everything else is just a detail.
